Airport Essentials
TQO at a glance
Key information for travelers using Tulum International Airport, including airport codes, terminal facilities, ground transportation, official contacts and practical arrival advice.
IATA Code
TQO
ICAO Code
MMTL
Airport Name
Felipe Carrillo Puerto International Airport
Operating Hours
Confirm with your airline and airport operator
Elevation
20 m / approximately 66 ft
Airport Contact
Phone: +52 984 123 3020
Airport Address
Felipe Carrillo Puerto, Quintana Roo, Mexico · Near Macario Gómez / Chunyaxché
Flight times, airline schedules, services and access arrangements can change. Confirm essential details with your airline and the airport operator before travel.
Passenger Services
Passenger facilities at Tulum Airport
TQO has a modern passenger terminal with check-in areas, departure gates, security screening, immigration and baggage claim. Services and retail availability can vary with flight schedules.
Terminal
Main passenger terminal
ATM
Passenger terminal
Check-in & ticketing
The terminal was designed with shared-use check-in counters and self-service kiosks. Follow airline signage and confirm check-in deadlines with your carrier.
Available: Multiple ATM providers
BAG
Arrivals hall
Baggage claim
The terminal was originally equipped with four baggage-claim conveyors. Confirm your assigned belt on the airport displays after arrival.
SEC
Departures
Security & immigration
Passenger screening is required before entering departure gates. International travelers should allow additional time for document checks and immigration formalities.
Service: Protective luggage wrapping
MAP
Airport terminal
Terminal wayfinding
Follow posted signs for arrivals, departures, baggage claim, exits, ground transportation and other services. Ask airport staff for assistance when needed.
Terminal: Main terminal
Accessibility & assistance
Passengers who need wheelchair assistance or other support should request it through their airline in advance. The airport’s private-aviation FBO has separate facilities and services.
Amenities, retail tenants and passenger services may change. Confirm important accessibility requirements with your airline before travel.
Dining at TQO
Food & drink at Tulum Airport
Food and drink concessions may be available within the terminal, but individual vendors and hours change. Check the facilities operating on your day of travel.
Food & Drink
Terminal concessions
Meals & refreshments
Look for operating food concessions in the public or departure areas. Meal choices may depend on current tenants and flight schedules.
Coffee & Snacks
Check on arrival
Coffee, drinks & light bites
Allow time to find an open concession; do not assume a specific coffee shop or restaurant is operating before an early or late flight.
Travel essentials
Availability varies
Snacks for your journey
If you need specific food, infant supplies or dietary items, consider bringing permitted items or purchasing them before reaching the airport.
Plan ahead for food and refreshments
Airport dining and store selections can change. Confirm carry-on food restrictions, and do not rely on a particular restaurant being open when you arrive at TQO.
For currently operating restaurants, consult airport signs or staff on the day of travel; hours and concessions may change.
Internet & Connectivity
Stay connected when arriving in Tulum
An eSIM can help visitors access maps, reservation details and transportation messages after landing. Check device compatibility and your chosen provider’s coverage before purchasing.
Mexico eSIM
Get mobile data before you arrive
An eSIM can be installed on a compatible unlocked phone before travel, so you can connect to a participating mobile network after arriving in Mexico.
✓ Set up before travel
✓ No physical SIM required
✓ Compare data plans before travel
Traveler Offer
Use promo code AP411 at checkout.
Affiliate link. We may earn a commission at no additional cost to you. Pricing, network coverage and compatibility are determined by the provider.
TQO
•••
MEXICO
eSIM
Connected on arrival
Airport Shopping
Shopping & essentials at Tulum Airport
Retail facilities may include travel necessities, convenience items and gifts; the available brands and exact store locations can change. Use terminal signs to find current concessions.
Category
Current Shops
Location
Boutiques & Gifts
Travel basics and gifts
Check terminal signs
Airport purchases
Duty-free eligibility depends on itinerary
International passenger area (if offered)
Convenience
Snacks, water and toiletries
Check current retailers
Accessories
Travel accessories and electronics
Subject to current tenants
Jewelry
Local souvenirs and crafts
Subject to current tenants
Shopping Guide
Where you’ll find the shops
Shop locations and brands are subject to current concessions. Allow extra time rather than expecting a particular retailer to be available.
Before Security
Ask terminal staff about current shops
After Security
Check what is open on your travel date
Local Gifts
Follow airline baggage restrictions
Tenant names, opening hours and inventory may change without notice.
Ground Transportation
Getting to & from Tulum Airport
Plan your journey from TQO to Tulum Centro, the Hotel Zone and nearby Riviera Maya destinations. Choose a pre-booked private transfer, available taxis or a rental car; Tren Maya publishes timetables that include Tulum Aeropuerto station, but check current train schedules and any station-to-terminal transport arrangements before relying on a connection.
TQO →
Pre-Book
Private Airport Transfers
Arrange a private transfer in advance from Tulum Airport to Tulum Downtown, the Hotel Zone, Akumal, Playa del Carmen, Cancun and other listed destinations.
✓ Door-to-door
✓ Fixed rates
✓ Advance booking
CAR
Drive Yourself
Car Rentals
Consider a rental car for independent travel around Quintana Roo. Compare vehicles and pickup locations before your arrival.
P
SELF PARKING
Airport Parking
Review parking facilities and available rates before leaving a vehicle at Tulum Airport.
Flight Planning
Meeting an arriving passenger or heading to the airport? Check the latest flight information before you leave.